Trusted by 350k +
3CX powers communications for leading brands Air France, the NHS, Best Western, and PepsiCo. Join over 350,000 businesses globally that rely on us to stay connected, productive, and in control.
Scalable communications
Since 2005, 3CX has grown from a PBX system into a full communications platform. Our solutions simplify calling, video, and live chat, letting you manage communications on your terms.
Flexible & affordable
3CX offers a secure, private solution with no data uploads to third parties. With flexible on-premise and cloud options and one annual flat rate, it’s an affordable choice that grows with you.
Global network
With a global reach and a network of 10,000 partners across 190 countries, 3CX is always close by. Our partner program ensures expert support and local knowledge wherever you are.
Key Features of 3CX Phone System
Unified Communications
3CX integrates various communication channels, including voice, video, chat, and conferencing, into a single platform. This allows businesses to streamline their communication processes and improve collaboration among team members.
Advanced Call Routing
3CX offers advanced call routing capabilities, such as call forwarding, call queuing, and interactive voice response (IVR) systems. These features ensure efficient call management and enhance customer service.
Web Conferencing
3CX includes built-in web conferencing capabilities, allowing businesses to host virtual meetings, webinars, and training sessions. This eliminates the need for third-party conferencing solutions and enhances remote collaboration.
Mobility and Remote Working
With 3CX, businesses can enable mobile and remote working, empowering employees to make and receive calls from their smartphones or computers using the 3CX app. This flexibility ensures seamless communication, regardless of location.
CRM Integration
3CX seamlessly integrates with popular Customer Relationship Management (CRM) systems, enabling businesses to access customer information during calls. This improves customer interactions and enhances sales and support processes.
Scalability
3CX offers scalability to grow alongside your business. Adding new extensions, locations, or users is easy and cost-effective, making it suitable for businesses of all sizes.
Advanced Analytics and Reporting
3CX provides powerful analytics and reporting tools, allowing businesses to gain insights into call volumes, call durations, and other key metrics. This data helps optimize call handling and make informed decisions to improve overall communication efficiency.
